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  • Three Reasons Delegation Fails – Dissecting Delegation for Better Results

    Recently, I was asked by the Association for Talent Development to write a few articles for their blog. The first article I wrote is called Three Reasons Delegation Fails – Dissecting Delegation for Better Results. Part of being a good leader is getting work done through others. Once an individual goes from a peer level to a people manager level, one critical skill they will need is effective delegation. 

    Delegation can be tricky and is full of potential pitfalls. When we do it well, we help others develop and grow. When we don’t do it effectively, we can create sabotage. When we don’t do it at all, we limit our growth and the growth of others. What is it that makes delegation so challenging to embrace, and why do those who do it so often fail to reach their goals? Let’s start by looking at what we really mean when we talk about delegation.

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  • The Power of Clarifying Questions

    Recently I received an email from a colleague that felt a little ‘loaded’.  Most of the email made sense, but there was one sentence that really struck a wrong cord with me.  I was tempted to fire back my initial emotional response, but as I was typing it struck me that maybe I misunderstood what the sender was trying to say.  I deleted my original response and asked for clarification instead.  The sender sent back a quick response further clarifying what they meant, and just as I thought, I had misunderstood what the sender was trying to say.

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  • Feedback is Personal

    This month we are focusing on the Voice and Ears of a leader, or in other words, how we talk and listen to each other. There is a mounting body of evidence from researchers and practitioners that tell us positive words and interactions with others are at the heart of engagement and strong performance. And yet, sometimes we have to give feedback that is not always a positive experience. It’s simply part of being a leader. So a question we’ll explore in this article is “how do we say the hard stuff while also engaging others?”

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  • The Courage to Delegate

    “If you are a leader who hasn’t assembled a team you can trust then you’re not a leader.”

    Colin Powell on the Importance of Delegation

    Mateo is a leader ready to move to the next level in his career. He had been very successful where he was for quite a long time. He knew how he was viewed in his division but his organization is global. He wanted to know how he was viewed by others who he had interacted with throughout the years outside of his immediate division. He asked me to assist him in learning more. Mateo gave me a list of key leaders that he would want to potentially work for in other parts of the company and he wanted to know how they viewed his leadership potential. (more…)

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  • The Courage to Address Participant Behaviors

    Today we’re going to talk about Facilitator Courage.  Specifically we’re going to talk about the courage it sometimes takes to address disruptive participant behaviors.

     If you’ve been a trainer for any period of time, chances are you’ve encountered some disruptive participant behaviors a time or two.  These behaviors can sometimes throw you off your game and even derail your entire training.  It can take courage to address these behaviors, and having some strategies in your back pocket can really help you – and the other participants – stay on task, without sweeping the issue under the rug.  Watch this short video below where co-founder Michelle Cummings gives a few tips on how to address the ‘Negative Nancies’ that may be in your trainings.

    Watch this video as Michelle Cummings addresses strategies for addressing Participant Behaviors in class.

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  • Stress & Emotional Resiliency

    This month we are focusing on The Mind of a Leader and what it takes to be a leader who is Emotionally Resilient.  A common myth about stress is that zero stress makes us happy and healthy, but the American Psychology Association (http://www.apa.org/helpcenter/stress-…) says otherwise. “Stress can be the kiss of death or the spice of life,” comparing it to tension on a violin string: too little tension on the string produces sounds that are dull or raspy, but too much tension can potentially snap it.

    Michelle Cummings, Co-Founder and CEO of Personify Leadership (http://www.personifyleadership.com), talks about how to manage the right amount of stress. Too little can create boredom among your employees, while too much can overwhelm them. Finding the sweet spot will keep tasks interesting and challenging enough to be motivating.

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  • The Emotional Resiliency of Olympic Athletes

    I’m sure many of you tune in for the Summer Olympics when they air, and the Paralympics generally start a week later.  For many Olympic athletes, the Olympic Games represent the culmination of their hard work and athletic achievement.  I can’t imagine how much time, hard work and sacrifice has gone into preparing for this one small moment of time.  With this level of international exposure and pressure, I’m sure emotions run high as athletes prepare to be in the best condition physically, technically, mentally and emotionally. Every athlete from every country has put in relentless hours trying to become the best that they can be at something they love and bring home a medal that honors the individual, the team and their country. The years of preparation come down to a few minutes or even seconds of competition. How can an athlete not be overwhelmed by emotions?  How can they stay emotionally resilient in the moment? (more…)

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  • Afraid of Giving Feedback? Tips for Speaking Constructively at Work

    Afraid of Giving Feedback? Tips for Speaking Constructively at Work 

    As leaders in the workplace, how often to we buffer our employees from feedback? How often do we find ourselves holding back valid and useful information and giving messages that are diluted at best?

    For most leaders, the response is: too often to count.

    That’s because honest feedback is difficult — even painful — to give and to receive. It’s so much easier to shirk these uncomfortable situations by just avoiding them. Yet this takes a toll on productivity.

    This dynamic shows up in organizations of all shapes and sizes, and we’ve boiled it down to a three-prong paradigm — one we like to call the“Feedback Trifecta”.

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  • The Drain Model

    Have you looked at your goals for the year lately?  Remember back in January when you turned the calendar to a new year, full of opportunities and promise?  Did you make a list of the things you wanted to accomplish this year?  How many goals of the goals that you set for yourself have you achieved?  I took a look at mine recently and there were a few that I have done very well at.  There were also a few that still need a lot of work before the end of the year gets here. (more…)

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