Even the most skilled communicators have moments when their message does not land. You might be clear, confident, and well-prepared, but the other person’s expression or response tells you something is off. This is where flexibility becomes a leadership strength.
Sticking with the same approach when it is clearly not working can create frustration on both sides. The other person may shut down, get defensive, or become disengaged. You may feel the need to push harder, explain more, or retreat altogether. None of those options improves the connection.
(more…)Good communication is not just about the message. It is also about how the message is delivered. Pace and tone are two often-overlooked tools that can make or break understanding. Leaders who know how to adjust these elements create more connection and reduce friction, even with people who have very different communication styles.
Some people prefer a quick, energetic pace. They want to get to the point and move on. Others need a slower rhythm, time to reflect, and space to process before responding. The same goes for tone. One person may respond well to enthusiasm and high energy, while another may feel more at ease with a calm, steady approach.
(more…)Most leaders have a natural way of communicating. It’s shaped by personality, experience, and comfort. When things are going well, that style can feel effortless. But communication is not one-size-fits-all. What feels clear to you might feel overwhelming, vague, or disconnected to someone else.
Recognizing when your message isn’t landing is a critical leadership skill. Sometimes the signs are subtle: a blank expression, crossed arms, or short replies. Other times, it’s obvious: confusion, frustration, or complete disengagement. These moments are not failures; they’re feedback that your approach needs to shift.
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Tag: Connection
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